Phonetics 2000 - Manual (Page 59)

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Chapter 4: Programming
the alarm. Once acknowledged, the remaining destinations will not
be called.
Example: An alarm occurs and the CPP Monitor 2000
is programmed to call destinations #1,#2, and #3 and
all 3 destinations are Alarm Call Mode “Until
Acknowledged.” The unit will call destination #1, if
the alarm isn’t acknowledged, it will call #2. If
destination #2 doesn’t acknowledge, then the unit will
call destination #3. If the alarm still hasn’t been
acknowledged, CPP Monitor 2000 will call destination
#1 again. This process will continue until one of the
destinations acknowledges the alarm.
Note: Fax and E-mail destinations cannot be pro-
grammed as “Until Acknowledged” call modes.
Inform:
Destinations programmed with Alarm Call Mode “Inform” will be
called until the alarm message has been successfully delivered one
time, regardless of acknowledgment. If a transmission to an
“Inform” destination was successful, that destination will not be
contacted again. CPP Monitor 2000 will only make additional
attempts to contact an Alarm Call Mode “Inform” destination if that
destination hasn’t successfully received its transmission (for
example, due to a “no answer,” “busy signal,” “no carrier” re-
sponse). If a transmission fails to reach a destination after the last
calling round is completed, the failure is recorded in the Event Log.
Calls to priority “Inform” destinations are useful for providing
records of alarm events.
Example: The CPP Monitor 2000 used in the above
example is monitoring the heating system in a school.
The first three destinations are set as Alarm Call
Mode “Until Acknowledged” and programmed to call
maintenance personnel. In addition, destination #4 is
programmed to call the school’s fax machine and is
set as Alarm Call Mode “Inform.” CPP Monitor 2000
will call the maintenance personnel as described
above so that they can fix the boiler, and will also
send a fax to the school office informing them of the
problem.
Important: Destinations programmed as Alarm Call
Mode “Inform” cannot acknowledge alarms.