Appendix e: frequently asked questions – Raritan Computer DKSX440 User Manual

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Appendix E: Frequently Asked Questions

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Does Dominion KSX
provide an integrated
interface that allows you
to view both the KVM
paths and Serial devices
that are connected? What
about power control?

Yes, the Dominion KSX graphical user interface (GUI) lets you view and name all
of the connected devices – both KVM and serial. In addition, if a Raritan power
strip is used, Dominion KSX provides a GUI interface for power control.

Does Dominion KSX
provide a local access
port?

Dominion KSX includes a local access port for KVM devices. No access port for
serial devices is included. However, serial access can be obtained via a Raritan
software interface that is always shipped with Dominion KSX.

Can I open multiple
windows and “tile” in
order to monitor multiple
servers and other IT
equipment?

Yes, you may monitor and “tile” up to eight serial ports and one KVM connection
concurrently per Dominion KSX unit.

Can I use a browser such
as Netscape or do I have
to use Internet Explorer?

Dominion KSX supports both Netscape and Internet Explorer. However, the
browsers must run on a Windows-based server.

What cable does Raritan
recommend for use with
the KVM ports on
Dominion KSX?

Raritan recommends KVM UltraThin cables (CCPT). Raritan’s standard cables
(CCP) will also work.

Can I use Dominion KSX
with my existing Raritan
IP-Reach product? Will
this combination work to
give me an added user?

Yes. The same remote interface is used for both the Dominion KSX and IP-Reach.

Is Dominion KSX easy to
install?

Yes. Dominion KSX is very easy to install. It is a true ‘plug and play’ appliance
that does not require an external server to operate.

What level of control does
Dominion KSX have over
attached Target Servers?

The remote user has direct access and total control of target devices for
maintenance, administration and troubleshooting, from running GUI applications to
BIOS-level troubleshooting, and even rebooting.

What makes the
performance of Dominion
KSX different from that
of remote access
software?

With Dominion KSX, no software runs on each individual target server. Traditional
remote access software solutions require software to be loaded and running on each
target server, which must offer a supporting operating system. This can create
compatibility, performance, and reliability issues on mission critical target servers.

What remote access
connection methods can
Dominion KSX
accommodate?

Dominion KSX provides network administrators with a choice of remote access via
Internet, LAN/WAN, or dial-up modem. That means servers can be accessed both
in and out of band so remote access to mission critical target servers is always
available—even if the network is down.

What is the slowest
connection Dominion
KSX can handle?

Dominion KSX offers scalable performance based on bandwidth available, down to
20kbps.

Can I use Dominion KSX
in a VPN?

Yes, Dominion KSX fits into most any network configuration utilizing TCP/IP. The
network administrator simply adds Dominion KSX as a node on the network via
Dominion KSX admin console.

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