TROY Group MAN-EXT2000 User Manual

Page 183

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Troubleshooting 14-9

6. Make sure that the

/etc/printcap

file (if

applicable) is typed in correctly. In particular, look for
missing "

:

" and "

\

" characters, because a small error

anywhere in the file can have major consequences. Also
check the

/usr/spool

directory to make sure that you

have created a valid spool directory.

7. If you are using a Berkeley-based UNIX, make sure that

the daemon is started on Berkeley based systems with the
command

lpc start

printer

, where

printer

is the

name of the local print queue.

8. If you are using an AT&T-based UNIX, make sure the

printer is enabled (

enable

printer

, where

printer

is

the name of the local print queue).

9. Make sure that the lpr/lpd remote line printer service are

running on the host computer (refer to your host
computer documentation for information on how to do
this).

10. If you cannot print from DEC TCP/IP Services for VMS

(UCX), make sure that you have version 2.0B or later of
this software, because earlier versions will not work with
the TROY XCD print servers.

11. If jobs are run together or do not eject from the printer,

try setting the service (remote printer) with EOT set to
the appropriate printer reset string. This string is number
4 (

<ESC>%-12345X

) for all newer HP printers. For

example:

SET SERVICE BINARY_P1 EOT 4

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