TROY Group MAN-EXT2000 - Manual (Page 189)

Troubleshooting 14-15
System 7 that are successfully printing to other printers
via PATHWORKS for Macintosh).
10. If you are using older versions of the LaserWriter
drivers, verify that the Laser Prep versions on all
Macintosh computers that need to print to the TROY
XCD print server are the same (not required with
LaserWriter 8.xx drivers).
11. Make sure that printer supports bidirectional
communications. If it does not, use the console
command
SET SERVICE servicename RECEIVE
ENABLED to enable AppleTalk spoofing (spoofing is not
supported with PATHWORKS FOR MACINTOSH).
If you have PATHWORKS for Macintosh, you can verify
bidirectional communications from the VMS system as
follows:
- Stop the queue ( STOP/QUEUE/RESET queuename)
- Connect to the device ( SET HOST/DTE LTAxxx: )
- When you get the message that you are connected,
type a <CTRL-T> to query the printer
- You should get a response back similar to
%%[ status: idle ]%% . If you do not get this
response back, make sure that the printer is forced
into PostScript mode; if necessary, do a
SET
SERVICE servicename RECEIVE DISABLED to put
the TROY XCD print server back into bidirectional
mode.
- To exit the SET HOST/DTE mode, type a <CTRL-\>.
Then try printing again.
If the above does not work, verify that the printer supports
bidirectional communications over the parallel port.