Teledyne 10 - Manual (Page 87)

Warranty
In the event of instrument problems, always contact the Teledyne Isco Service Department, as problems can
often be diagnosed and corrected without requiring an on-site visit. In the U.S.A., contact Teledyne Isco Service
at the numbers listed below. International customers should contact their local Teledyne Isco agent or Teledyne
Isco International Customer Service.
Return Authorization
A return authorization number must be issued prior to shipping. Following authorization,
Teledyne Isco will pay for surface transportation (excluding packing/crating) both ways for 30
days from the beginning of the warranty period. After 30 days, expense for warranty shipments
will be the responsibility of the customer.
Shipping Address: Teledyne Isco, Inc. - Attention Repair Service
4700 Superior Street
Lincoln NE 68504 USA
Mailing address: Teledyne Isco, Inc.
PO Box 82531
Lincoln NE 68501 USA
Phone: Repair service: (800)775-2965 (lab instruments)
(800)228-4373 (samplers & flow meters)
Sales & General Information (800)228-4373 (USA & Canada)
Fax: (402) 465-3001
Email : [email protected] Web site: www.isco.com
Teledyne Isco One Year
Limited Factory Service Warranty *
Teledyne Isco warrants covered products
against failure due to faulty parts or
workmanship for a period of one year (365
days) from their shipping date, or from the
date of installation by an authorized Teledyne
Isco Service Engineer, as may be appropriate.
During the warranty period, repairs,
replacements, and labor shall be provided at
no charge. Teledyne Isco’s liability is strictly
limited to repair and/or replacement, at
Teledyne Isco’s sole discretion.
Failure of expendable items (e.g., charts,
ribbon, tubing, lamps, glassware, seals and
filters), or from normal wear, accident,
misuse, corrosion, or lack of proper
maintenance, is not covered. Teledyne Isco
assumes no liability for any consequential
damages.
Teledyne Isco specifically disclaims any
warranty of merchantability or fitness for a
particular purpose.
This warranty applies only to products sold
under the Teledyne Isco trademark and is
made in lieu of any other warranty, written or
expressed.
No items may be returned for warranty
service without a return authorization number
issued from Teledyne Isco.
This warranty does not apply to the following
products: Process Analyzers, SFX 3560 SFE
Extractor, 6100 VOC Sampler.
The warrantor is Teledyne Isco, Inc.
4700 Superior, Lincoln, NE 68504, U.S.A.
August 8, 2005 P/N 60-1002-040 Rev B
* This warranty applies to the USA and countries where Teledyne Isco Inc. does not have an authorized dealer. Customers in countries outside
the USA, where Teledyne Isco has an authorized dealer, should contact their Teledyne Isco dealer for warranty service.