Fault-finding, E.8 fault-finding – TANDBERG E5714 User Manual

Page 287

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Creating and Downloading a Logo

Instruction Manual: evolution 5000 E57xx DSNG and DENG Voyager Encoder

Page E-13

ST.TM.E10076.3

E.8

Fault-finding

If there appears to be a problem creating or downloading a logo check the

following:

·

If the Communications box reads "Error Creating Socket", there may

be a problem with the PC's network set-up, or another application may

be using the TFTP socket number.

·

If the Communications box reads "Waiting For Response" for a long

time, the target Encoder is either busy or not visible on the network.

Abort the transfer before changing the IP address.

·

Large images take time to appear due to network transfer rates and

image processing.

·

If the download completes, but the OSD image does not appear on

video, the image may be too near the edge of the screen – try moving

it towards the centre. Make sure the correct line standard is selected.

·

Make sure the image is visible on a typical domestic television. Make a

note of the co-ordinates where the image is required.

·

If precise timing is required, Download the image in advance with

Auto Show off, then click Show when display is required.

·

To move the current Region, reposition the white cursor, check that

the OSD File box has the correct image, and click Download.

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