Moving your smart mobile stand, Transporting your smart mobile stand, Contacting smart technical support – Smart Technologies FSSBID 100 User Manual

Page 78

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M A I N T A I N I N G Y O U R S M A R T M O B I L E S T A N D

99-00962-20 REV C0

Moving Your SMART Mobile Stand

Your SMART Mobile Stand rolls easily on common indoor surfaces. If you experience

any problems with devices shifting in the cabinet while you move your unit,

use adhesive hook-and-loop fastener or two-sided tape (not included) to secure

the equipment.

If you move your SMART Mobile Stand with a SMART Board for Flat-Panel Displays

interactive overlay installed, secure the pens in the pen tray so that they don’t fall out.

Transporting Your SMART Mobile Stand

Save your original SMART Mobile Stand packaging so that it’s available if you need

to transport your unit. When required, repack your SMART Mobile Stand with as much

of the original packaging as possible. This packaging was designed with optimal

shock and vibration protection.

If your original packaging is no longer available, you may purchase replacement

packaging from your

authorized SMART reseller

.

If you prefer to use your own packaging materials, make sure that you adequately

protect the unit. Ship your SMART Mobile Stand in an upright position to discourage

shippers from placing heavy objects on it.

Contacting SMART Technical Support

See Customer Support on page 87 for information on contacting SMART

Technical Support.

Before contacting SMART Technical Support, make note of your SMART Mobile

Stand’s serial number, and then note it in the inside cover of this manual

(if you printed it).

To determine your

SMART Mobile Stand’s

serial number

The serial number for your SMART Mobile Stand is located on the back, right-hand

side of your unit’s speaker panel, near the top. The serial number has a five-digit

numeric format, for example, FSSBID1-R2-00000 (for FSSBID 100 models)

or FSSBID1H-R2-00000 (for FSSBID 100H models).

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