Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 143

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Fault Messages

143

733 DP FIFO Busy*

Yes

There is a timing problem in
the Engine Controller
firmware.

1.

Cycle power. Run the
print job again. If the
message reappears,
download the emulation
software again.

2.

Cycle power. Run the
print job again. If the
message reappears,
contact your authorized
service representative.

1

ACTIVATE LOST

No

The printer detects a twinax
protocol communication
error and reports the error.

Contact your authorized service

representative.

1

B00 STATUS: SDRAM
DETECTION 166MHZ

No

Status message: the printer
has begun its boot-up
routines and is checking for
the presence of SDRAM.

No action required.

B01 STATUS: 8245

SDRAM TEST 32MB

No

Status message: printer
boot-up routines are testing
SDRAM.

No action required.

B10 ERROR: NO
DRAM DETECTED*

No

SDRAM DIMM may not be
properly installed. Boot-up
routines did not detect the
presence of the SDRAM
DIMM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B11 ERROR: RAM
TEST FAILED*

No

SDRAM failed the boot
initialization test. SDRAM
DIMM may not be properly
installed.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B12 ERROR:
PROGRAM MISSING*

Yes

The printer does not see a
program in flash memory.

There is no program in printer
memory. Download an
emulation.

B13 ERROR: NOT
COMPATIBLE*

No

Attempting to download a
program that is not
compatible with the printer.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B19 ERROR: DC
RETURNED*

No

The message indicates an
incorrectly assembled and
tested machine.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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