Clear-Com Concert for Newsroom - Manual (Page 25)

25 Administrator Guide
4.5.2 Modifying the details of an Eclipse Frame
To modify the hostname and/or description of an Eclipse Frame:
1. Locate the Eclipse Frame you want to modify in the list. In Action, click [modify].
2. Make the changes you require to the hostname and description.
3. Click Submit.
4.5.3 Information pages for the Eclipse Frame
The information pages [ ] dedicated to the Eclipse Frame(s) are located under the main Eclipse
Frame page [ ], and can be accessed directly by clicking either the icon or the name of the Eclipse
Frame.
The pages comprise the Concert user accounts that can access (are associated with) that particular
Eclipse Frame.
Adding Concert user accounts to an Eclipse Frame
Although you can modify access to an Eclipse Frame for Concert users, you cannot add Concert user
accounts to an Eclipse Frame using the CMI.
ECS (Eclipse Configuration System), the Eclipse management tool, must be used to add a Concert
user to ports on an IVC-32 card installed within an Eclipse Frame:
1. The Concert user is assigned to a slot on an IVC-32 card, using ECS. That change must then be
applied to the Eclipse Frame (not a live feature).
2. ECS automatically updates the Concert database with the Eclipse credentials for the Concert
user.
If a Concert user is removed from their slot on the IVC-32 card in ECS, the Concert user cannot access
Eclipse even though the user is enabled for Eclipse in EMS. Restoring the Concert user to a slot on the
IVC-32 card through ECS will restore access to the Eclipse Frame.
If the Eclipse credentials for a Concert user are deleted in EMS, Eclipse access can only be restored if
the Concert user is removed from their slot on the IVC-32 card in ECS then reassigned to the same or
another slot on the IVC-32 card. This forces ECS to resend the Eclipse credentials to Concert. See also:

6.5 Eclipse issues.

Step 5, 5.3.1 Adding Concert users.

ECS and Eclipse documentation.