E-Mon Energy Software - Manual (Page 114)

Section 11
Customer
E-Mon Energy User Manual 11-1 E-MON
What is A E-Mon Energy™ Customer?
The customers are the tenants or businesses to which you provide the meter reading/billing service. Tracking the
customer’s information and energy consumption is the key element in analyzing data and energy patterns for a
complete energy management system. Your customer’s locations can virtually be read anywhere as long as they are
tied to a meter billing device(s). With this enhancement, it provides a good communication with your customers.
E-Mon Energy maintains information on each customer account by a sequence number identifier and meter
numbers. The system allows you to define multiple account groups to a single customer or to define a single
customer to just one meter. Along with these features, the E-Mon Energy software can monitor each group or
customer from a remote location. The customer information is entered into the customer panel and stored in the
database. The illustration below shows a typical configuration of a single customer owning a single meter and
multiple customers sharing the same meter(s).
Figure 11.1 - E-Mon Energy Customer and Device configuration