Innotech eServer - Manual (Page 102)

eServer Setup and Site Installation Instructions
Page 102 © Mass Electronics Pty Ltd 2009 Edition 5.0 dated 07/01/2014
5-1.2 Bypass Proxy Server Settings
If a site has a proxy server, and the local network is not set to bypass it, client computers attempting
to access the eServer project on the host computer may not be able to download the latest ActiveX
control. They will instead be redirected to the proxy server to download whatever version that
is cached on the proxy server. This may be an older version than what is required for the client
computer in order to access the eServer project correctly.
The workaround to this problem is to bypass the proxy server if the IP address requested by the client
computer is on the local network. Follow the steps below to configure Internet Explorer to bypass the
proxy server.
Open Internet Options in Internet Explorer and click on Tools Internet Options. From the
Connections tab in the Internet Options window, click on LAN settings, as illustrated in Figure 5-3.
Figure 5-3: Configure LAN Settings in Internet Explorer
Ensure to check with the Site IT Administrator before bypassing Proxy Settings, as this may cause ancillary connection
issues for the computer.
IMPORTANT