Innotech eServer - Manual (Page 7)

Page 7 © Mass Electronics Pty Ltd 2009 Edition 5.0 dated 07/01/2014
4-5 Setup of eServer Client Computer .......................................................................... 89
4-5.1 Overview ..................................................................................................................89
4-5.2 Connection Steps ....................................................................................................89
4-5.3 Setup Crystal Reports Software on eServer Client Computer ...............................93
Chapter 5 - General Troubleshooting Tips ......................................................99
5-1 Introduction ........................................................................................................... 100
5-1.1 Download and Install Unsigned ActiveX Controls ................................................100
5-1.2 Bypass Proxy Server Settings ................................................................................102
5-2 Internet Explorer Compatibility with eServer ...................................................... 104
5-2.1 Internet Explorer 10 ...............................................................................................104
5-2.2 Internet Explorer 11 ...............................................................................................104
Appendix A - Upgrade Guide for eServer 1.20E or Greater ............................. 105
A-1 Overview ................................................................................................................ 106
A-2 Updating DNS Name or Static IP Address Settings .............................................. 106
A-2.1 Overview ................................................................................................................106
A-2.2 Updating eServer / Magellan Project Settings .....................................................107
A-3 Updating Internet Information Services (IIS) Settings ......................................... 109
A-3.1 Overview ................................................................................................................109
A-3.2 Updating IIS Settings on Windows Server 2008 R2, 7 and Vista ..........................109
A-3.3 Updating IIS Settings on Windows XP ..................................................................113
Customer Assistance ................................................................................. 118
Innotech Support ............................................................................................................118
Contents (Continued)