Innotech eServer - Manual (Page 96)

eServer Setup and Site Installation Instructions
Page 96 © Mass Electronics Pty Ltd 2009 Edition 5.0 dated 07/01/2014
If an eServer client proceeds to generate a Crystal Report, the client is guided through the process
as described in this section. When the eServer Client requests the generation of a Crystal Report, an
information window appears on the screen advising that additional components must be installed,
as illustrated below at Figure 4-35.
Figure 4-35: Message Advising that Crystal Reports Web Components are needed
From the File Download window, select Run to download and run the software, as illustrated below
at Figure 4-36. Alternatively, you may want to save to file to use the downloaded installer on another
eServer Client computer.
Figure 4-36: Select to Download the Crystal Reports Web Component
4-5.3.3 Automated Installation of Crystal Reports Web Components
An eServer Client computer that does not have the Crystal Reports Web Component installed is still
able to connect and interact with an eServer Host computer. However, if a request if made by the
client to generate a Crystal Report, the eServer Client computer will be required to download and
install the required components from the Innotech website.
Ensure to be logged into the computer as a System Administrator to install the Crystal Reports Web Components.
NOTE