About fax machines, Custom features, Do you have voice mail on the phone line – Brother MFC-6800 User Manual

Page 27: Why should there be trouble, How can you avoid possible problems, Fax tones and handshake, About fax machines -5, Custom features -5, Fax tones and handshake -5

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I N T R O D U C T I O N

1 - 5

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,
and be able to send and receive faxes easily.

Custom Features

Do You Have Voice Mail on the Phone Line?

If you have Voice Mail on the phone line on which you will install your new
MFC, there is a strong possibility that Voice Mail and the MFC will conflict
with each other while receiving incoming calls.

Why Should There Be Trouble?

Since both the MFC and Voice Mail will pick up the line at the number of rings
you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your MFC
is set to answer after four, your Voice Mail will keep your MFC from receiving
faxes. If you set Voice Mail and the Brother MFC to answer at the same number
of rings, there is no way of knowing which one will answer first. It is important
to remember that neither Voice Mail nor the MFC can pass the call back to the
other after the call has been answered.

How Can You Avoid Possible Problems?

A very good way to avoid problems like the one mentioned previously is to get
a second phone number on your present phone line
. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
satisfied with it. For details about this type of custom service, please see
Distinctive Ring, page 8-1.

Another way to avoid possible problem is to replace your Voice Mail with an
answering machine. Your Brother MFC is designed to work in tandem with an
answering machine or TAD (telephone answering device). (See

Connecting an

External Telephone Answering Device (TAD)

, page 2-9.)

Fax Tones and Handshake

When someone is sending a fax, the MFC sends fax calling tones (CNG tones)
— soft, intermittent beeps at 4-second intervals. You’ll hear them after you dial
and press Fax Start; they continue for about 60 seconds after dialing. During
that time, the sending machine must begin the “handshake” with the receiving
machine. Each time you use automatic procedures to send a fax, you are sending
CNG tones over the phone line. You’ll soon learn to listen for these soft beeps
each time you answer a phone on your fax line, so you can know if you are
receiving a fax message.

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