HP XP External Storage Software - Manual (Page 159)

Corrective action Error
cannot restore the path,
contact your HP account
support representative.
Status: The reply from the
external array was Unavailable
Unavailable. The external
array requested a change
to the connected port.
When the status becomes
Unavailable, the primary
path changes to the
alternate path that is in
Standby status. When the
primary path changes, the
path status becomes
Normal.
Corrective action: If the
path does not change
properly, check the
external array's status. If
you cannot restore the
path, contact your
HP account support
representative.
Status: The reply from the
external array was Backoff
Backoff. The path status
is Waiting for Recovery
because a temporary
error occurred in the
external array's volume.
Even if the primary path's
status becomes Backoff,
the primary path does not
change to the alternate
path immediately. After
error recovery, the status
becomes Normal.
Corrective action: If you
cannot recover the status
from the error, the path
status changes to another
status. Take the corrective
action for the new path
status. If you cannot
restore the path, contact
your HP account support
representative.
Correct the error and retry the operation. The Discovery operation
cannot be performed.
The source of the error could be one of the following:
• Command View XP or XP Remote Web Console is
not in Modify mode.
External Storage XP user guide for the XP12000, XP10000, SVS200 159