Connecting xp12000/xp10000 disk arrays – HP XP External Storage Software User Manual

Page 173

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Examples of recovery
procedures

Path status

Check the volume's access
attribute. If the volume is protected
by the access attribute, release the
protection.

There is a problem with the
connection to the external array.
The following are possible causes:

Cannot detect port

The fibre cable is not connected
properly.

The topology setting between
the external and target ports
does not match.

If the external array is
connected through switches, the
switches' settings might not be
appropriate.

Check if the fibre cable is
connected properly, and use LUN
Manager to set the Fibre Channel
port properly.

LUN Manager may have enabled
the host group security.
Check if host group security is
enabled. If host group security is
enabled, disable host group
security.

Connecting XP12000/XP10000 Disk Arrays

When connecting an XP12000/XP10000 Disk Array as the external array, you must set the external
array port host group for one of two types of Windows hosts (host mode 0C: Windows, host mode
2C: Windows Extension).

Also, the port attribute must be the target or RCU target port.

Path status and examples of recovery procedures (XP12000/XP10000 Disk
Arrays)

Table 21

shows examples of recovery procedures when the path status is not normal. When the path

status is not normal, see

Troubleshooting External Storage XP

and this table to recover the path status.

If you cannot restore the path, contact your HP account support representative.

Table 21 Path status and examples of recovery procedures (XP12000/XP10000 Disk Arrays)

Examples of recovery
procedures

Path status

LUN Manager may have changed
the LU paths' settings.

External device setting changed

External Storage XP user guide for the XP12000, XP10000, SVS200

173

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