HP XP External Storage Software - Manual (Page 160)

Corrective action Error
• The local array port and external array port are
not connected using FC cables.
• Port security is improperly set on the external array.
• The status of the device in the external array is not
Normal.
• The external array is not connected to a local array
port set to External.
• The external LUN of the local array does not have
a status of Normal.
• The external LU capacity is insufficient (less than
46.86 MB).
• The cable to the switch is not properly connected.
• The zoning for the switch is not set properly.
If none of these correct the problem, disconnect and
then reconnect the cable between the local array and
external array. After 30 seconds, retry the operation.
Correct the error and retry the operation. The source
of the error could be any one of the following: The external LU is
blocked.
• All set paths are blockaded (or not connected).
• The external LU's attribute is not set to Read/Write.
• The external LU is blockaded by an error.
Click Refresh ( ) on the Command View XP or XP
Remote Web Console pane to update the displayed
information.
The Check Paths &
Restore Vol. command
has executed and you
have waited more than
If the device status remains Checking, even though you
updated the information, execute the Check Paths & 10 minutes, but the
device's status does not
change from Checking.
Restore Vol. command again. If the problem persists
despite retrying, contact your HP account support
representative.
Click Refresh ( ) on the Command View XP or XP
Remote Web Console pane to update the displayed
The Disconnect Subsystem
or Disconnect Volume
command has executed,
information. If the progress information for the Cache
but the progress status
information is not
updated.
Destage status is not updated, even though you
updated the information contact your HP account
support representative.
NOTE:
The time required to write of data from cache to
the external LU (destaging processing) depends
on the volume capacity (more time is required for
a larger volume than a smaller one). The
processing speed is about 20 MB/s. However,
processing speed depends on the external array's
performance and status.
The device status is currently changing. Please wait
for a while, and then check the device status again. The message
INTERVENTION
When the transition of the device status completes
Troubleshooting External Storage XP 160