HP Officejet 350 All-in-One Printer User Manual

Page 181

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About the warranty

: Hewlett-Packard guarantees the HP OfficeJet

against defects in materials and workmanship for one year. During
the warranty period, HP will, at its option, either repair or replace
defective products. For further details about the warranty and its
exclusions and limitations, refer to the "Warranty Information" in
chapter 7.

If repair is needed during the warranty period, the HP Customer
Support representative will explain the various repair options
available. In most cases, you should receive a replacement HP
OfficeJet within 24 hours of your call.

To avoid printing problems and ink spillage, please remove the print
cartridge before repackaging and shipping the HP OfficeJet.

Whom to call if you're in the United States:

U.S. Customer Resources

Organization

Telephone
Number

Support
Provided

Hours of
Operation

Local Support

(800) 243-9816

Press 1

Help in locating
nearest HP authorized
dealer

24 hours per day
7 days per week

HP Audio Tips
(24-hour automated
support service)

(800) 333-1917

Press 3

Pre-recorded help
messages for common
questions and
information on other
HP customer
resources

24 hours per day
7 days per week

HP FIRST Fax
(24-hour automated
support service)

(800) 333-1917

Detailed product
support information
on common software
applications and
troubleshooting tips
(all sent by facsimile)

24 hours per day
7 days per week

HP Download Service
(real time access over
modem)

(208) 344-1691

Electronic download
of HP product
information,
troubleshooting hints
and updated HP
printer driver
information

24 hours per day
7 days per week

CAUTION

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