HP Officejet 350 All-in-One Printer User Manual

Page 184

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Canadian Customer Resources

Hours of
Operation

Support
Provided

Telephone
Number

Organization

CompuServe

To become a
subscriber, call
1 (800) 524-3388 and
ask for agent #51

Log on and at the
prompt, type GO
HPPER

CompuServe connect
charges apply to
caller)

Interactive dialog with
worldwide HP
customer community
for the exchange of
information

24 hours per day
7 days per week

Internet (HP ftp site)

ftp address:

ftp://ftp.hp.com/html/
officejet.html#
software

Information on
products, printer
drivers and support
for anyone with ftp
access to the Internet

24 hours per day
7 days per week

HP Canada
Customer Support
Center

Quebec/Eastern
Canada:
1 (800) 361-9790

Ontario/Western
Canada:
1 (800) 268-1221

Assistance with repair
and exchange program
information

8:00 am - 8:00 pm
EST
Weekdays

HP Canada Customer
Information Center

5150 Spectrum Way
Mississauga,
Ontario
L4W 5G1
1 (800) 387-3867

N

Mailing address
for correspon`
dence

N

Pre-sales product
information

N

Help in locating
nearest HP-au`
thorized dealer.

8:30 am - 5:00 pm
Weekdays

Obsolete Product
Support (fee-based
support)

1 (800) 999-1148
($25.00 fee per call
U.S.,Visa or
MasterCard)

Post warranty
assistance on product
questions and the
most common
software applications

7:00 am - 6:00 pm
MST
Mon, Tu, Th, Fri

7:00 am - 4:00 pm
MST
Wed

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