HP StorageWorks XP Remote Web Console Software User Manual

Page 153

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Table 34 General XP Continuous Access Troubleshooting (continued)

Corrective Action

Error

If a communications error between the Remote Web Console
computer and SVP occurs, see the HP XP24000/XP20000
Remote Web Console User's Guide
for instructions.

See

“Pinned Track Recovery for XP Continuous Access

Volumes” (page 142)

on page

“Pinned Track Recovery for XP

Continuous Access Volumes” (page 142)

for instructions.

There is a pinned track on an XP Continuous
Access volume.

Because the time setting of SVP is changed, the monitoring
data might not be updated. Set Monitoring Switch to Disable,

Although Monitoring Switch is set to Enable,
the monitoring data is not updated.

and set Monitoring Switch to Enable again. For further
information on Monitoring Switch, see the HP
XP24000/XP20000 Performance Monitor User's Guide
.

Table 35 Troubleshooting RCU Path Status Problems

Corrective Action

Description

Path Status

Make sure that the MCU and RCU are
physically and correctly connected.

The link initialization procedure to the RCU
failed.

Initialization
Failed

Make sure that you entered the correct RCU
S/N and SSID and path parameters (port,
link address, logical address).

Make sure the correct MCU port is
configured as an initiator port and the
correct RCU port is configured as an RCU
target port.

Make sure the RCU is powered on and fully
functional (NVS, cache).

Communications between the MCU and
RCU timed out.

Communication
Time Out

Make sure that the remote copy connection
hardware (cables, connectors, switches,
extender devices, communication lines, and
all other devices connected to the extenders)
are properly configured and functional.

Delete the failed path. You may need to
change the minimum paths setting or delete
the RCU to delete the path. Then add the
path/RCU using Edit Path or Add RCU.

Delete the failed path, and also delete all
paths and RCUs not currently in use. The

The MCU/RCU rejected the establish logical
path link control function because all logical

Resource
Shortage
(MCU/RCU)

MCU can be connected to up to four RCUs
with up to eight paths to each RCU.

path resources in the MCU/RCU are being
used for other connections.

Make sure that all MCU and RCU ports are
properly configured:

Ordinary target ports or RCU target ports
for hosts, RCU target ports for MCUs,
initiator ports for RCUs;

If necessary, connect to the RCU to delete
paths/RCUs and reconfigure ports, then
reconnect to the MCU.

Add the path/RCU again using Edit Path
or Add RCU.

Make sure that you entered the correct RCU
S/N and SSID and path parameters (port,
link address, logical address).

The RCU’s S/N does not match the
specified S/N.

Serial Number
Mismatch

Delete the failed path. You may need to
change the minimum paths setting or delete

General Troubleshooting

153

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