HP XP Continuous Access Software User Manual

Page 218

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Table 42 Troubleshooting Problems with the Status of Logical Paths (continued)

Corrective Action

Description

Path Status

If necessary, connect to the remote storage system to
delete the paths or remote storage systems and
reconfigure the ports, then reconnect to the local
storage system. After that, add the path and remote
storage system again.

Make sure that you entered the correct remote storage
system S/N and path parameters (for example, local

The serial number (S/N) of the
remote storage system does

Serial Number
Mismatch

storage system port, remote storage system port, and

not match the specified serial
number (S/N).

controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete the
path. After the deletion finishes, add the path and the
remote storage system.

Make sure that you entered the correct controller ID,
and also make sure that the topology settings for the
local and remote storage system ports are correct.

Make sure that the topology settings for the local and
remote storage system ports are correct.

The specified port is not
configured as an initiator port,
or this path already exists.

Invalid Port

Make sure that you entered the correct remote storage
system S/N and path parameters (for example, local
storage system port, remote storage system port, and
controller ID). After that, delete the failed path. You
may need to change the minimum paths setting or
delete the remote storage system in order to delete the
path. After the deletion finishes, add the path and the
remote storage system again.

Delete the failed path. Check the specified port number
or the cable connection and then retry.

The specified port number is
invalid. The cable is not

Port number
invalid

connected to the specified
port.

Delete the failed path and retry.

A timeout error has occurred
in the fibre path between the

Communication
error

local and remote storage
systems.

Make sure that you specified the correct remote storage
system port. Correct the port number if necessary.

The specified port in the
remote storage system is

Pair-Port Number
Mismatch

Make sure that the local and the remote storage systems
are connected via cables to each other. If the storage

physically disconnected from
the local storage system.

systems are not connected via cables, connect them
via cables and then retry the operation.

Make sure that the topology settings for ports on the
local and remote storage systems are correct.

Make sure that the remote storage system port is
configured as an RCU target port.

The specified remote storage
system port is not configured
as an RCU target port.

Pair-Port Type
Mismatch

Make sure that the remote storage system port and
network relay devices (for example, cables and
switches) are properly configured and functioning.

The local storage system
connected to the remote
storage system successfully,

Communication
Failed

but a logical communications
timeout occurred.

Repair the port status on the local storage system.

A failure occurs at a local
storage system port.

Logical Blockade

Repair the port status on the remote storage system.
After that, delete the path by using the Delete Path or

A failure occurs at a remote
storage system port.

218

Troubleshooting

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