HP OneView User Manual

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31.7 Troubleshooting the appliance network setup................................................................240

31.7.1 First-time setup...................................................................................................240
31.7.2 Appliance cannot access the network...................................................................240

31.8 Troubleshooting enclosures and enclosures groups.........................................................241

31.8.1 Add or remove enclosure is unsuccessful...............................................................241
31.8.2 Add server blade is unsuccessful.........................................................................243
31.8.3 Invalid OA certificate.........................................................................................243
31.8.4 Replace an OA or add a redundant OA..............................................................244

31.9 Troubleshooting firmware bundles...............................................................................244

31.9.1 Incorrect credentials............................................................................................244
31.9.2 Lost iLO connectivity...........................................................................................244
31.9.3 HP SUM errors..................................................................................................245

31.10 Troubleshooting interconnects....................................................................................245

31.10.1 Interconnect edit is unsuccessful..........................................................................245
31.10.2 Interconnect modules are in Maintenance state....................................................245
31.10.3 Interconnect modules are in Unmanaged state.....................................................246
31.10.4 Replace an HP Virtual Connect interconnect in a managed enclosure......................247

31.11 Troubleshooting licensing..........................................................................................248

31.11.1 Restore a license key that has been erased from an enclosure OA............................248
31.11.2 The license assigned does not match the type specified..........................................248

31.12 Troubleshooting logical interconnects..........................................................................248

31.12.1 I/O bay occupancy errors..................................................................................248
31.12.2 Uplink set warnings or errors..............................................................................249
31.12.3 Physical interconnect warnings or errors...............................................................249

31.13 Troubleshooting networks..........................................................................................249

31.13.1 Network create operation is unsuccessful.............................................................249

31.14 Troubleshooting server hardware................................................................................250

31.14.1 Server add or remove is unsuccessful...................................................................250
31.14.2 Cannot control power on server blade................................................................250
31.14.3 Lost connectivity to server hardware after appliance restarts...................................250
31.14.4 Replace a server blade with an assigned server profile .........................................251
31.14.5 Replace a server adapter on server hardware with an assigned server profile...........252

31.15 Troubleshooting server profiles...................................................................................252

31.15.1 Server profile is not created or updated correctly...................................................252
31.15.2 What to do when you cannot apply the server profile...........................................254
31.15.3 Profile operations are not successful....................................................................255

31.16 Troubleshooting storage............................................................................................256

31.16.1 Brocade Network Advisor (BNA) SAN manager fails to add..................................256
31.16.2 Unable to establish connection with Brocade Network Advisor (BNA) SAN
manager....................................................................................................................256
31.16.3 Volume not available to server hardware.............................................................257
31.16.4 Volume has been moved to a storage pool that is not managed by the appliance.....258
31.16.5 Target port failure.............................................................................................259

31.17 Troubleshooting switches...........................................................................................260

31.17.1 Switch communications......................................................................................260

31.18 Troubleshooting user accounts...................................................................................260

31.18.1 Incorrect privileges............................................................................................260
31.18.2 Unauthenticated user or group...........................................................................260
31.18.3 User public key is not accepted..........................................................................260
31.18.4 Directory service not available...........................................................................261
31.18.5 Cannot add directory service.............................................................................261
31.18.6 Cannot add server for a directory service............................................................262
31.18.7 Cannot add directory group..............................................................................262

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