7 troubleshooting the appliance network setup, 1 first-time setup, 2 appliance cannot access the network – HP OneView User Manual
Page 240: Appliance network setup, Ensure that the appliance is connected, To the network
31.7 Troubleshooting the appliance network setup
31.7.1 First-time setup
Possible causes and recommendations
Symptoms
Appliance network settings are not properly configured
Minimum required privileges: Infrastructure administrator
1.
Access the appliance console.
2.
Examine the alerts on the Activity screen to help diagnose the problem.
3.
On the Settings screen, verify that the following entries are correct:
• Host name (if DNS is used, ensure that the appliance host name is a fully qualified
domain name)
• IP address
• Subnet mask
• Gateway address
4.
For manual DNS assignment, verify that there are no errors in the IP addresses you entered
for the primary and secondary DNS servers.
5.
Verify that your local router is working.
6.
Verify that the network is up and running.
Appliance cannot
access network
External difficulties
1.
Verify that your local router is working.
2.
Verify that the network is up and running.
Appliance is
configured correctly
but cannot access
network
31.7.2 Appliance cannot access the network
Possible cause and recommendation
Symptom
Appliance network not properly configured
Minimum required privileges: Infrastructure administrator
1.
Verify that the IP address assignment is correct.
2.
Verify that the DNS IP address is correct.
3.
Verify that the DNS server is running.
Appliance cannot
access the network
240 Troubleshooting