ATEN ALTUSEN KM0832 - Manual (Page 14)

KM0832 User Manual
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ALTUSEN Information
Technical Support
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
Š Product model number, serial number, and date of purchase.
Š Your computer configuration, including operating system, revision level,
expansion cards, and software.
Š Any error messages displayed at the time the error occurred.
Š The sequence of operations that led up to the error.
Š Any other information you feel may be of help
North America Technical
Phone Support Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support 1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Cen-
ter:(886-2) 8692-6959.
Email Support E-mail your questions and concerns to:
[email protected]
Online Support
Š
Troubleshooting
Š
Documentation
Š
Software Updates
Online troubleshooting that describes the most com-
monly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest driv-
ers and firmware for your product are available at the
ALTUSEN Website: http://www.aten.com