Avaya 5420 - Manual (Page 14)

2420 and 5420 User Guide
2420 and 5420 User Guide Page 10
IP Office 4.0 15-601077 Issue 8 (11th December 2006)
Headset Working
When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To
activate the headset and switch off the handset, press
HEADSET. The lamp beside the button is
illuminated when headset working is activated.
To answer an incoming call:
1. Press HEADSET.
If you are already on a call:
1. Place the first call on hold
2. Press next to the flashing bell icon ().
To clear a headset call:

Press DROP.
To manually make a call:

Press HEADSET.

Dial the number. Remember to include the required access code (for example; 9 for an outside
line) and listen to the progress of the call.
To automatically make a call:

Press HEADSET.
Do any of the following:

Press REDIAL and then press to have the phone dial the last number that you dialed.
See Redial.

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See
Dialling a Speed Dial Number.
When the call is answered, speak to the called party.