Avaya 5420 - Manual (Page 37)

2420 and 5420 User Guide Page 33
IP Office 4.0 15-601077 Issue 8 (11th December 2006)
System Features
System Features
As well as accessing specific features on your phone, you can access a number of system features by
dialling short codes.
These instructions are for the system's default configuration. They assume that you are using the default
feature codes. It also assumes that you have full access to all features and the public phone network.
Ring Back
If your system administrator has allocated you the Ring Back When Free feature and you call an
extension that does not answer or is busy, you can:
1. Press RBak to set a callback on that extension. When the extension you called becomes free,
your phone will ring (a burst of three rings).
2. Lift the handset and the extension is called automatically.
Call Forwarding
Your calls can be forwarded to another extension or an external number when:

You are away from your desk (on no answer).

Your extension is busy (on all Call Appearance keys).

You are away from the office (e.g. when you are on holiday).
The following options are available for call forwarding:

To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this
example).

To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To
switch it off, dial *02.

To switch Forward On Busy On, dial *03. To switch it off, dial *04.

To switch Forward On No Answer On, dial *05. To switch it off, dial *06.

To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for
Forward Unconditional only.

To Cancel All Forwarding, dial *00.
Note

Cancelling all forwarding will also cancel any Diverts you have set.