Avaya 5420 - Manual (Page 16)

2420 and 5420 User Guide
2420 and 5420 User Guide Page 12
IP Office 4.0 15-601077 Issue 8 (11th December 2006)
Redial
The Redial feature automatically redials a previously dialed extension or outside number (up to 24
digits). Your phone will store up to ten of the last numbers dialed.
Note

If you have dialed the same number twice in succession, it will only have one appearance in the
redial list.
To redial a previously dialed number:

Press REDIAL and then press and to search through the entries. When you have located the
required number, press the associated button next to the number.
To redial the last number dialed:
Press REDIAL twice.
Mute
During an active call, the Mute feature prevents the party (with whom you are speaking) from hearing
you. This feature is most commonly used in conjunction with the Speakerphone. However, it can be used
to hold an off-line conversation at any time during a call.
To prevent the other person on the line from hearing you:
1. Press MUTE. The indicator next to the Mute button lights when Mute is active.
2. To reinstate two-way conversation, press MUTE again.
Hold
You can put a call on hold to gather information, or to answer a second call. If a second call arrives you
will here a short ring and the flashing symbol will appear next to the Call Appearance key.
To put an existing call on hold:
1. Press HOLD.
2. Answer the second call by pressing the call appearance button with the symbol against it. The
symbol changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with against it.
Notes

With hold return timer (defined by your system administrator), you are reminded that you have a
call on hold. The phone will ring and is displayed.

If the system feature AutoHold is on (consult your system administrator) then you can hold an
active call ( ) by pressing
( ) against the second call. If AutoHold is off, then pressing ( ) against the second call, will drop
the first call.