Debugging, Supportsave – Brocade Communications Systems 415 User Manual
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Brocade Adapters Administrator’s Guide
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Debugging
5
Debugging
The following debug commands capture all the support information needed to diagnose suspected
system issues:
•
portlog
Displays the log of FC frames and other main control messages that were sent out and
received.
•
portlogclear
Clears the port’s frame log.
•
portlogctl
Enables or disables the portlog.
on page 135 for details about these commands.
supportSave
The supportSave command collects debug information needed from the driver. You can collect
supportSave information using the bfa_supportsave command or through the Data Center Fabric
Manager (DCFM). HCM supportSave contains driver, agent, and HCM-related information.
NOTE
Before collecting data using the supportSave feature, you may want to disable auto-recovery on the
host system. This is because when adapters are reset after an auto-recovery from a failure, traces
initiated before the failure can be lost or overwritten.
The captured debug information can be saved to the local filesystem and then sent to the supplier
for further investigation. The information that is captured is detailed in
.
TABLE 13
supportSave categories
supportSave level
Captured information
System (or Host)
HCM GUI-related engineering logs
Events
Configuration files
Operating-specific information
Environment information
Data.xml file
Vital CPU, memory, network resources
HCM Agent (logs, configuration)
Driver logs (bfa_supportSave output)
Install logs
Core files