Dell PowerVault 124T User Manual

Page 51

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Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide

file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]

Message Error Types

26

Message Sender (Task ) ID

Error

Verify the host backup application and device driver are at the latest

supported revision at

support.dell.com

.

Check host adapter and SCSI cables and terminator.

Power cycle the autoloader and retry the operation.

If all previous steps fail, contact

support.dell.com

.

27

Message Type Bad

28

Message Parameter Bad

Stack/Global Data Corruption Error Types

29

Invalid Element

Verify the host backup application and device driver are at the latest

supported revision at

support.dell.com

.

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

If all previous steps fail, contact

support.dell.com

.

2A

Invalid Element Status

2B

Element Table Bad

2C

Global Data Bad

2D

Stack Data Bad

2E

Task Stack Low

2F

Task Stack Overflow

System Shutdown/Disruption Error Types

30

POST Failure

Verify that the magazines/magazine blank are fully seated.

Power cycle the autoloader.

If all previous steps fail, contact

support.dell.com

.

31

Watchdog Timer

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

Check

support.dell.com

for PowerVault 124T firmware updates.

If all previous steps fail, contact

support.dell.com

.

32

Power Event

33

Power Down Failure

34

System Overload

35

System Performance

36

Asynchronous Stop

System Miscellaneous Error Types

37

System Cleaning Error

Cleaning slot in use.

Verify that a valid cleaning cartridge is located in the dedicated cleaning

slot indicated within the Remote Management Unit Configuration page

settings.

Check

support.dell.com

for PowerVault 124T firmware updates.

If all previous steps fail, contact

support.dell.com

.

38

System Internal I2C HW

Error

Contact

support.dell.com

.

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