Dell PowerVault 124T - Manual (Page 57)

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
AD Mail Slot Solenoid Error
Insert a cartridge into the autoloader through the mail slot. Verify the
cartridge is sensed and the door closes fully.
If all previous steps fail, contact support.dell.com .
AE Servo Initialization Error
Remove and inspect the magazines one at a time. Turn the white
thumbwheels on each magazine and insure that the carriers move freely at
least one full rotation in each direction. Re-insert each magazine after
inspection.
Check the barcode reader setting through either the Remote Management
Unit or the Operator Control Panel.
If the barcode reader is enabled, verify that all cartridges have valid
barcode labels. If cartridges do not have valid barcode labels, disable the
barcode reader.
Check support.dell.com for PowerVault 124T firmware updates.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact support.dell.com .
AF Error Log Information
Event
Used to analyze start of servo/motor error sequence in the Soft Error Log. Error
entries immediately following indicate nature of specific motor/position error.
No action required.
Servo Picker Hardware Error Types
B0 Rotation Sensor Bad
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact support.dell.com .
B1 Rotation Flag Not Found
B2 Rotation Flag Bad
B3 Translation Sensor Bad
B4 Translation Sensor 1 Bad
B5 Translation Sensor 2 Bad
B6 Translation Flag Bad
B7 Rotational Calibration Lost
B8 Translation Calibration Lost
B9 Rotation Lost
BA Translation Lost
BB Rotation Position Lost
BC Translation Position Lost
BD Picker Dropped Cartridge
Error Check for a jammed cartridge in the picker. Remove the cartridge if
present.
Remove and inspect the magazines one at a time. Turn the white
thumbwheels on each magazine and insure that the carriers move freely at
least one full rotation in each direction.
Fully insert a cartridge into each magazine slot, then remove. Look for
BE Picker Missed Cartridge
Error
BF Picker Jammed Cartridge
Error