Dell PowerVault 124T - Manual (Page 59)

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
If all previous steps fail, contact support.dell.com .
D5 Magazine Flag Missing Magazine errors may occur if the magazine sensor cannot detect cartridge carrier
flags during magazine rotation. This may be caused by an issue with a cartridge
carrier flag, a sensor problem, a physically jammed magazine, or a sensor
alignment issue caused by a mis-inserted magazine.
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Remove and inspect the magazines one at a time. Turn the white
thumbwheels on each magazine and insure that the carriers move freely at
least one full rotation in each direction.
Verify that carrier flags are present on all slots and slot 1 has the unique
(longer) carrier flag.
Insure that the sensors protruding from the picker into the magazine bays
are free of debris, and 'float' in and out freely when pushed by hand.
Carefully re-insert the magazine straight into the magazine bay. Be careful
to avoid twisting or biasing the magazine up or down.
Power cycle the autoloader.
Run the Magazine Test from the operator control panel.
If all previous steps fail, contact support.dell.com .
D6 Magazine Flag Bad
D7 Slot Zero Not Found
D8 Multiple Slot Zero Detected
D9 Magazine Step Tolerance
Error
DA Magazine Calibration Lost
DB Magazine Lost
DC Magazine Position Error
DD Magazine Slot Type Invalid
DE Magazine Slot (Gross)
Position Error
DF Magazine Jammed Error
System Event Types
E8 Time Zone Update Event User updated the time zone setting. No action required.
E9 Time Update Event The system time was changed. No action required.
Front Panel Error Types
EA LCD Busy Error Possible LCD controller problem, software error, or communication error.
Power cycle the autoloader.
Run the Random Moves test.
If all previous steps fail, contact support.dell.com .
EB LCD Goto Error
EC Login/Password Error Incorrect login from front panel.
Use correct login/password. ED Socket Error During SNTP
Barcode Error Types
F0 Bar Code Init Error
Remove magazines and inspect cartridges. Verify that valid barcode labels
are being used on all cartridges, and re-insert the magazines.
If barcode labels are not being used, disable the barcode reader through
the Operator Control Panel or Remote Management Unit.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact support.dell.com .
F1 Bar Code Hardware Error
F2 Bar Code Baud Rate Error
F3 Bar Code Handshake Error
F4 Bad/Noisy Response From
Bar Code Reader
F5 Checksum Failed Incomplete barcode label or barcode checksum failed.
Repeat test with new cartridge or label.