Dell PowerVault 124T User Manual

Page 56

Advertising
background image

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide

file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]

A6

Magazine Missing

Verify the magazine or magazine blank is fully inserted into the autoloader.

Remove and re-insert the magazine.

Try a second magazine if possible.

Power cycle the autoloader.

If the error continues, contact

support.dell.com

.

A7

Mail Slot Full

Remove any previously ejected media from the mail slot.

Verify that there is no debris or foreign object in the mail slot opening.

Verify the mail slot door is fully closed.

If the error continues, contact

support.dell.com

.

A8

Destination Element Full

Verify that the expected destination element already has a cartridge.

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

If the destination is a slot within a magazine, check if the spring loaded

cartridge present flag moves freely when the cartridge is manually inserted

into the magazine

If the error continues, contact

support.dell.com

.

A9

Picker Full

Look in the front of the autoloader and confirm the picker is full.

Execute a Move command from the Operator Control Panel to move the

cartridge from the picker to a location.

Power cycle the autoloader through the front panel.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

If the source is a slot within a magazine, check if the spring loaded

cartridge present flag moves freely when the cartridge is manually inserted

into the magazine.

If all previous steps fail, contact

support.dell.com

.

AA

Picker Cartridge Sensor

Error

AB

Drive Path Sensor Error

Power cycle the autoloader through the front panel.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

If all previous steps fail, contact

support.dell.com

.

AC

Mail Slot Door Sensor Error

Power cycle the autoloader.

Advertising