Dell PowerEdge T710 - Manual (Page 167)

Troubleshooting Your System
167
Troubleshooting System Memory
WARNING:
Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If the system is operational, run the appropriate online diagnostic test. See
"Running the System Diagnostics" on page 181.
If diagnostics indicates a fault, follow the corrective actions provided by
the diagnostic program.
2 Turn off the system and attached peripherals, and unplug the system from
the power source. Press the power button with the system unplugged, and
then reconnect the system to power.
3 Turn on the system and attached peripherals and note the messages on the
screen.
Go to step 14 if an error message appears indicating a fault with a specific
memory module.
4 Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 61. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 14.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 85.
7 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 87.
8 Check the memory banks and ensure that they are populated correctly. See
"General Memory Module Installation Guidelines" on page 98.
9 Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 104.
10 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 88.
11 Close the system. See "Closing the System" on page 86.
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