Catler ES 8010 User Manual
Page 30
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Coff ee is too cold
Machine not preheated
Ensure the red ‘Heating’ light cycles off as this is when the
machine has reached the correct temperature.
Cups not preheated
The cup warming plate starts to warm up as the machine warms
up. Please refer to ‘Pre-warming the cups’ on page 15.
Milk not heated enough (if making a cappuccino
or latté)
When the base of the jug becomes too hot to touch this is when
the milk is heated at the correct temperature. Please refer to ‘How
to froth milk for a cappuccino or latté on page 17.
No crema
Coff ee is not tamped fi rmly enough
Refer to ‘Tamping the coff ee’ on page 14.
Coff ee grind is too coarse
Ensure you use a suitable espresso grind. Refer to ‘The Grind’ on
page 21.
Ground Coff ee is not fresh
Pre-ground coff ee should not be kept for longer than a week.
Please refer to „The coff ee’ on page 21.
Filter holes are blocked
Use the fi ne pin on the cleaning tool to clear the holes. Please
refer to ‘Cleaning the fi lters’ on page 26.
Machine is making pulsing/
pumping sound while
extracting coff ee or steaming
milk.
The machine is carrying out the normal
operation of the 15 bar pump
No action required as this is the normal operation of the machine
30
TROUBLE SHOOTING GUIDE