Rice Lake TransAct 2.0 User Manual

Page 131

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130

Appendix

Error 3167: Another user has deleted the record to which you are moving.

Click OK to clear the message and continue. To avoid getting this message
again, reselect Admin

Customer Accounts.

12.5.4 Transaction Numbers

When you assign a Site number to a computer, TransAct uses that number
as part of the transaction number. Each computer will have its own set of
transaction numbers. It is possible for several computers to have the same
transaction numbers. The site number determines which transaction number
corresponds to each computer.

12.5.5 Network Down Time

Below are some examples to help you develop a backup plan that works for
your particular company.

When the network crashes but downtime will be short

Your backup plan may be as simple as hand writing tickets and entering the
tickets later when the network is back up. This is generally the solution
when the network down time is short (a few minutes to an hour).

When network down time will last more than a few hours and one
computer is recording transactions

If the network is down for several hours or days, you can use TransAct
locally on the computer that is connected to the scale. You can then export
transactions from the computer and import them into the network database
when the network is back online.

Quit TransAct and edit the c:\windows\transact.ini file of the computer
recording transactions (usually the computer connected to the scale) and
type

REM

(space) in front of the line below from the

[TransAct]

section.

Note: REM stands for “remark” and prevents TransAct from executing the
line.

[TransAct]

REM DBDir=

network path to TransAct subdirectory

Restart TransAct. If you have periodically run backups to the local drive,
restore the most recent backup to obtain the current customer accounts, rate
tables, etc.

To avoid ticket numbers being changed when you later import the transactions
into the network database, select Admin

Preferences

Tickets and enter

the next ticket number in the Current Ticket box. For example, if the last

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