Compaq GS320 - Manual (Page 216)

11-2 SMC Installation and User’s Guide
11.1 Troubleshooting Chart
Table 11–1 lists a number of potential symptoms along with their
possible causes and suggested solutions.
Table 11–1 Troubleshooting Chart
Symptom Possible Cause Suggested Solution
SMC System
System takes an
inordinate
amount of time to
boot. DEFAULT.CONFIG
has become too
large. Delete C:\Cwks\Config\
DEFAULT.CONFIG. Copy
8_CONSOLE_DEFAULT.CONFIG
(systems with multiple console
lines) or SERIAL_COM1_
DEFAULT.CONFIG (one console
line) in the same folder. Rename it
DEFAULT.CONFIG. Change
attributes from read only to
read/write.
Communications
No communica-
tion between the
terminal server
and the SMC
system. Terminal server is
not powered. Connect the terminal server to the
power source (Section B.4 for
GS160/320 or C.4 for GS80
system).
Terminal server
software has not
been configured. Configure the software (Sections
5.6 and 5.7).
SMC is incorrectly
cabled. Check that the cable from the
terminal server to the SMC system
is connected correctly (Section 3.2).
Position identifier
dial is set
incorrectly. Set the position identifier dial on
the terminal server to
management agent (Section B.3 for
GS160/320 or C.3 for GS80
system).