Compaq GS320 User Manual

Page 217

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Troubleshooting

11-3

Table 11–1 Troubleshooting (Continued)

Symptom

Possible Cause

Suggested Solution

Communications (continued)

The SMC system
and the terminal
server are connected
by the wrong cable.

Change the cable to a BN24Q.

No prompt in a
terminal window.

Terminal server is
hung.

Reload the terminal server using
Access Server Manager (Section
5.7).

Console line is not
associated with a
partition.

No action required.

Baud rate
mismatch.

Change the baud rate (Sections
11.2 and 11.3).

Incorrect IP Host
setting for terminal
server.

Check the console settings in the
ConsoleWorks console configura-
tion screen (Section 8.4.3). The IP
Host setting should be 90.0.0.1.

The terminal server
and standard I/O
module (PCI box)
are connected by the
wrong cable.

Change the cable to a BN25G.

The connector on the
(PCI box) is the
wrong type.

Change the connector to an
H8585–AA.

Text is garbled
when UNIX is
booting.

Partition’s baud rate
was set to 9600 by
UNIX; terminal
server’s or SMC’s
baud rate is not
9600.

Set terminal server’s or SMC’s
baud rate to 9600 (Sections 11.2
and 11.3).

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