Chapter 1:installation, Introduction, Features – Chatsworth Products RIM-600 User Manual
Page 19: Technical support, Chapter 1: installation, Features technical support
Chapter 1: Installation
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Chapter 1: Installation
Chapter 1: Installation
Introduction
Congratulations on your purchase of the Chatsworth RIM-600 Remote Infrastructure Management
System. This one-of-a-kind solution will change the way you think about computer room and
network monitoring. The system is designed to be a comprehensive method of ensuring 100%
up-time of your computer systems. By monitoring all aspects of your computer room, including
environmental conditions and network equipment, the system will keep you informed of the status
of your infrastructure. Monitored conditions can include temperature levels, humidity levels, line
voltage, leak detection, server response, UPS systems, and more. The system allows the computer
professional to be notified immediately of any detected problems. Notification can occur via
voice telephone call, pager, e-mail, or fax. An internal battery backup system insures that the unit
will continue to run if main power fails. The system also includes the ability to remotely perform
diagnostic tests via Touch-Tone commands or e-mail. And with the RIM-600 PowerGate, you can
also remotely reboot equipment.
Features
The RIM-600 series of products includes the following key features:
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Expandable architecture permitting up to thirty-one RIM-600 Nodes to be used with each
RIM-600 Host.
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Eight sensor inputs per Host/Node to monitor environmental conditions and/or alarm contacts
from other computer equipment such as UPS systems..
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10/100BASE-T Ethernet port for inter-operation with other RIM-600 equipment and network
devices.
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RS-232 serial port for local configuration.
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Internal battery backup for uninterrupted performance.
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Microphone for detecting audible alarms such as smoke detectors.
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Compact design allows rack-mount, wall-mount, or tabletop installation.
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ConsoleView software to program and manage your RIM-600 system.
Technical Support
If any questions arise upon installation or operation of the RIM-600, please contact the CPI
Technical Service Department at 800.834.4969 and have the following information available:
• Date of purchase __________________
• Serial number
__________________
Technical support is available from 5:00 AM to 5:00 PM, Pacific Standard Time.
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