Chatsworth Products RIM-600 - Manual (Page 72)

RIM-600 Manual
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Figure 45: Alarm Notification screen
E-Mail Setup and Two-Way E-Mail Commands
The RIM-600 can send alarm messages via e-mail using SMTP as well as respond to commands
via e-mail. See the Two-Way E-mail section for more information on sending commands.
To set up the e-mail parameters right click on the Host name and select Network Settings. Select
the Email Settings tab to see the following screen:
Figure 46: E-mail Settings tab
To have the unit send e-mail, you need to set the SMTP Server name and the Return e-mail Address,
Username (if required) and Password (if required). To have the unit respond to Two-Way e-mail
commands you must also set the POP Server name, e-mail account Username & Password, and the
Mail Check Interval.
SMTP Error messages
If your e-mail settings are incomplete or incorrect there are some messages that will appear in the
Event History log which may be helpful.
The “Invalid Configuration” message will appear if you don’t have both the SMTP Server name
and Return Address programmed. These are the minimum programming requirements to send e-
mail. If you have at least these two items programmed and the RIM-600 is unable to deliver the
message, then you will get the message “SMTP Server not Responding,” which essentially means
that you have one or more of the following problems:
(a) The wrong SMTP server name programmed.
(b) The wrong username programmed.
(c) The wrong password programmed.
(d) A username is programmed but none is required.
(e) A password is programmed but none is required.
(f) All of the e-mail settings are programmed properly but the unit cannot reach your SMTP
server for network routing reasons.
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