TabletKiosk Sahara i200 Series Tablet PC (Pen) - Manual (Page 82)

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USB Problem/Solutions
Problem Possible Cause Solution
The external device
does not work when
connected to the USB
connector. The external device is
not receiving power. Ensure that the external
device is plugged into
an electrical outlet.
The external device is
defective. Try connecting the
external device to
another computer to
determine if it operates
properly.
Contacting Your Dealer
If you still have a problem after reading the preceding section, the next
step is to contact your dealer.
Your dealer can determine if the problem is something that requires the
computer to be taken to the shop. Before you call your dealer, however,
please have the following information available:
¾ How is your computer configured? Your dealer needs to know what
peripheral devices you are using.
¾ What messages, if any, are on the screen?
¾ What software were you running at the time?
¾ What have you done already to try to solve the problem? If you have
overlooked a step, your dealer may be able to solve the problem over
the phone.