Avalon Firestyles Cypress - Manual (Page 36)

36
Maintenance
(for qualified service personnel only)
© Travis Industries 4121130 100-01311
Troubleshooting Table
Problem: Possible Cause: Don't Call for Service Until You:
Main Burners Will
Not Start
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too low
No Propane in Tank
Turn the ON/OFF switch to "ON"
See the remote control instructions
See "Thermostat Operation"
Check Tank Level
Heater Beeps
The power backup batteries are dead
(heater will beep once repeatedly)
The heater encountered an error when trying to
start (heater beeps 3 times repeatedly)
The heater encountered a pilot error
(heater beeps 2 times repeatedly)
Replace the batteries (see page 33)
Make sure gas is turned on. Turn heater off
for 5 seconds (make sure standing pilot is
off) – then turn back on.
Contact your dealer if this occurs.
Thermostat Does
Not Work
The ON/OFF switch is turned to "OFF"
The thermostat is set too low
Turn the ON/OFF switch to "ON"
Check thermostat
Stove Will Not
Distribute Heat
The stove is not getting electricity
The stove is not up to temperature
The blower fuse may be blown
Check the breaker switch
Let the stove burn for at least 15 minutes
Replace the blower fuse. See fuse location
below.
Flames Are Too
Blue
The stove has just been started
Improper air shutter adjustment
This is normal - see "Starting the Stove for
the First Time"
Adjust Air Shutter - contact your dealer
Flames Are Too
Short (Under 6")
The flame height may be turned too low Turn the flame height to "HI" -
See "Adjusting the Flame Height"
Comfort Control
Does not Work
The AA batteries may be dead Replace the AA batteries (see page 33)
Thin Layer of Soot
Covers the Glass
The logs or coals are placed incorrectly
Improper air shutter adjustment
See "Log Set Installation"
Adjust Air Shutter - contact your dealer
Accent Light Does
Not Work
The bulb may be burned out. ................................
The accent light fuse may be blown. ..................... See “Accent Light Replacement” on page 34
Replace the fuse. See fuse location below.
Location of fuses (2.5 amp):
Replacement Parts List
Caution: Use only Travis Industries replacement parts. Do not use substitute materials.
Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of
the glass should be done by a licensed or qualified service person.
Contact your local Travis Industries Dealer for a Replacement Parts List
Light Fuse Fan (Blower) Fuse