Troubleshooting – MovinCool Office Pro W20 User Manual

Page 34

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34

TROUBLESHOOTING

Check the following conditions before calling your MovinCool reseller or a qualified

technician.

If conditions persist after the above remedies have been performed, turn off the

unit, disconnect the power, and contact your MovinCool reseller or a qualified

technician.

CONDITION

POSSIBLE CAUSE

REMEDY

Unit does not operate. 1. Ground fault breaker trip or

LCDI power cord trip.

Reset breaker or reset power

cord.

2. Drain tank is full.

(“TANK FULL” LED flashes.)

Empty the drain tank.

3. High pressure switch

activated 10 times in 24

hours.

1. Check environmental

condition whether it is within

operation range or not

(see page 36).

2. Connect water inlet of the unit

and water supply line

correctly.

3. Check water line, and make

sure there is enough water

flow (see page 36).

4. Clean water system to

remove accumulated

sediments. Contact a

qualified technician for

details.

5. Reset controller.

To RESET: Press FAN HI/LO

and COOL ON/OFF buttons

simultaneously for 5

seconds, controller returns to

normal operation.

Insufficient cooling.

1. Dirty/Blocked air filter.

Clean air filter.

2. Air inlet/outlet blocked.

Clean air inlet/outlet.

3. Improper temperature

setting.

Adjust temperature setting.

4. Insufficient water flow.

Sediments are accumulated

in the water system.

Clean water system. Contact a

qualified technician for details.

Water keeps running

when the unit is not

operating.

Entering water temperature is

above 86 °F (30 °C).

Stop the unit and shut off

supplied water. Adjust the unit's

water regulating valve setting

(see page 29). Contact a

qualified technician for details.

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