2 ivr – PLANET IPX-1980 User Manual

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Analog Channel DID

If you want to direct the inbound call from a trunk (Analog) to a specified extension, call

queue, conference or IVR, please configure on this page:【Add Analog Channel】

z

Channel

Choose Analog Port of trunk

z

DID Extension

Select Extension, call queue, conference or IVR for DID.

VoIP Channel DID

If you want to direct the inbound call from a VoIP trunk to a specified extension, call queue,

conference or IVR, please configure on this page:【Add VoIP Channel】

z

DID Number

DID number calling into VoIP (This number is configured in the

advance option of VoIP trunk)

z

DID Extension

Choose a specified extension, call queue, conference or IVR to be

directed to call.

3.4.2 IVR

IVR will improve office efficiency based on your requirement.

Please configure on this page【IVR】

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