2 ivr – PLANET IPX-1980 User Manual
Page 28
Analog Channel DID
If you want to direct the inbound call from a trunk (Analog) to a specified extension, call
queue, conference or IVR, please configure on this page:【Add Analog Channel】
z
Channel
Choose Analog Port of trunk
z
DID Extension
Select Extension, call queue, conference or IVR for DID.
VoIP Channel DID
If you want to direct the inbound call from a VoIP trunk to a specified extension, call queue,
conference or IVR, please configure on this page:【Add VoIP Channel】
z
DID Number
DID number calling into VoIP (This number is configured in the
advance option of VoIP trunk)
z
DID Extension
Choose a specified extension, call queue, conference or IVR to be
directed to call.
3.4.2 IVR
IVR will improve office efficiency based on your requirement.
Please configure on this page【IVR】
28