8 call queue, 1 create agent – PLANET IPX-1980 User Manual

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Listen to the message

1. If you would like using this function, you must write correct email address

in "extension settings"

2. You need configure SMTP and Email model in【VoiceMail】, please check

the details in the following chapter【VoiceMail】

3.8 Call Queue

3.8.1 Create Agent

Check agent in the 【Extension Settings】---【Advanced Options】, then assign agent and

Ring Strategy in 【Call Queue】, please learn from the following configuration interface:

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