Sony X85K 50" 4K HDR Smart LED TV - Manual (Page 58)

58
Troubleshooting
A
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Error Messages
When the unit ceases to operate correctly due to a
malfunction or internal system error, the alarm will sound
and an error message will appear on the display.
After an error message is displayed, eliminate the cause of
the error based on the error message and then turn the unit
back on. If the error message appears again when the unit
is turned on, contact your Sony representative.
Code
1)
Indication Meaning
14xx00
14xxpp PS FAN1 TROUBLE, etc. A malfunction of cooling fan motor was detected. For
details, see the Maintenance Manual.
260100 POWER SUPPLY UNIT TROUBLE A power failure was detected.
2701ss SLOT Mx EJECT ERROR Pressing the Eject button failed to eject an SRMemory card
from the indicated slot. When the slot indicator is off,
forcibly ejecting an SRMemory card will not damage
recorded data.
2801ss SLOT Mx EXIST ERROR The SRMemory card in the indicated slot could not be
detected even though the Eject button had not been
pressed.
2901ss SLOT Mx EJECT MOTOR LOCK A malfunction of eject motor was detected at the indicated
slot. When the slot indicator is off, forcibly ejecting an
SRMemory card will not damage recorded data.
960100 CALENDAR CLOCK ERROR An internal calendar clock error was detected.
A2zz00 SYS1 FRAM CHECKSUM ERROR, etc. An error was detected in FRAM used by SYS1. For details,
see the Maintenance Manual.
A90100 SY-350 OVER CURRENT ERROR An over current was detected in the DC-DC converter on
the SY-350 board. For details, see the Maintenance
Manual.
B3xx00
B3xxpp SY CPLD2 INITIAL ERROR, etc. An error was detected at the device initialization stage. For
details, see the Maintenance Manual.
B4xx00
B4xxpp
B4xxss POWER SUPPLY TEMPERATURE HIGH, etc. Temperature sensor has detected an error. For details, see
the Maintenance Manual.
B8zz00 SYS1-SYS2 NO COMMUNICATION ERROR,
etc. SYS1 CPU has detected a communication error between
CPUs (SYS1, SYS2, CP). For details, see the Maintenance
Manual.
B9zz00 CP-SYS1 NO COMMUNICATION ERROR, etc. CP CPU has detected a communication error between
CPUs (SYS1, CP, KP). For details, see the Maintenance
Manual.
BAzz00 KY-CP NO COMMUNICATION ERROR, etc. KY CPU has detected a communication error between
CPUs (CP, KY). For details, see the Maintenance Manual.
D1xxpp PORT x ENC DMA1 ERROR, etc. An error was detected during recording via the indicated
port. For details, see the Maintenance Manual.
D2xxpp PORT x DEC DMA1 ERROR, etc. An error was detected during playback via the indicated
port. For details, see the Maintenance Manual.
D3xxss SLOT Mx AV WRITE ERROR1, etc. An error occurred while writing to the SRMemory card in
the indicated slot. For details, see the Maintenance Manual.
D4xxss SLOT Mx AV READ ERROR1, etc. An error occurred while reading from the SRMemory card
in the indicated slot. For details, see the Maintenance
Manual.