Hp customer support options worldwide – HP 8100C User Manual

Page 69

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68

HP customer support options worldwide

You can call HP for support using the table below. For all other
support information, such as obtaining printer drivers or help using an
online server, see

“HP support” on page 70

. If you need a

replacement part or information not listed in one of these two tables,
see the administrator guide.

Customer Support and Product Repair Assistance for the U.S. and Canada

(See the administrator guide for additional product repair information.)

Call (1) (208) 323-2551 in the U.S. Monday through Friday from 6 am to 6 pm (Mountain Time) free of
charge for 90 days. The 90-day period begins with the first support call, and it must be within the one-year
hardware warranty period. However, your standard long-distance phone charges still apply. Have your
product nearby and your serial number ready when calling.

After your free telephone-support period has expired, fee-based telephone assistance is available to
answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call
1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am
to 6 pm (Mountain Time).

Charges begin only when you connect with a support technician. *Prices subject

to change.

European Customer Support Center Language

and In-Country Options Available

Open Monday through Friday 8:30–18:00 CET

(unless otherwise noted)

HP provides a free telephone support service for 90 days. The 90-day period begins with the first support
call, and it must be within the one-year hardware warranty period. By calling a telephone number listed
below, you will be connected to a responsive team waiting to help you. If you require support after your 90-
day free phone support has expired, you can receive support for a fee through the same telephone
number. The fee is charged on a per-incident basis. When calling HP, have the following information ready:
product name and serial number, date of purchase, and description of the problem.

English

Czech

Danish
Dutch

Finnish
French

German

Greek

Ireland: +353 (0)1 662 5525
U.K.: +44 (171) 512-5202
International: +44 (0)171 512 52 02
+42 (0)2 6130 7310

(08:00-18:00 Monday-Thursday;

08:00-16:30 Friday)

(45) 3929-4099
Belgium: +32 (0)2 626 8806
Netherlands: +31 (0)20 606 8751
+358 (0)203 47 288
Belgium:+32 (0)2 626 8807
France: +33 (0)1 43 62 34 34
Germany: +49 (0)180 52 58 143

(24PF/min)

Austria: +43 (0)7114 201080
+30 (0)1 689 64 11

(09:00-17:00 CET)

Hebrew

Hungarian
Italian
Norwegian
Polish
Portuguese

Russian

Spanish
Swedish
Switzerland
Turkey

+972 (0)9 9524848

(09:00-18:00

CET Sunday-Thursday)

+36 (0)1 382 1111
Italy: +39 02 264 10350
+47 22 11 6299
+351 (0)1 3176333
Portugal: +7 095 797 3520

(09:00-18:00 CET)

+27 86 000 1030

(08:00-17:00 CET)

Spain: +46 (0)8 619 2170
+41 (0)848 80 11 11
+90 212 224 59 25
+44 (0)171 512 52 02

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