Clearing adf media jams, To clear a media jam from the adf, Typical adf jam locations – Hitachi 3300MFP User Manual

Page 171

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Clearing ADF media jams 169

Copy from the flatbed scanner. This will produce a higher quality copy than copying from the
ADF.

Use quality originals.

Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear
images and problems with the OCR application. See

Installing and loading the media input

trays

for instructions.

Open or close the straight-through output door on the product to accommodate the copy job. If
you are copying to standard weight media, use the output bin (door closed). If you are copying
to heavy media, use the straight-through output path (door open).

If your product frequently feeds more than one page at a time, replace the separation pad. For
more information, see

Changing the printer separation pad

.

Use or make a carrier sheet to protect your originals.

Note

Recurring feed problems indicate the copier/separation pad is worn. See

Ordering HP parts and

accessories

to order a new separation pad. See

Changing the printer separation pad

for more

information about replacing the separation pad.

Clearing ADF media jams

To clear a media jam from the ADF

Occasionally, media becomes jammed during a copy, scan, or fax job. Some of the causes include
the following:

The ADF input tray is loaded improperly or is too full. See

Loading originals to copy or scan

for

more information.

The media does not meet HP specifications. See

Selecting media for the ADF

for more

information.

You are notified of a media jam by an error in the software and a

Document Feeder Jam

message in the control panel display.

Typical ADF jam locations

Input tray areas: If the page is still sticking out of the input tray, gently try to remove it from the
input tray without tearing the page. If you feel resistance, see

Removing a jammed ADF page

for instructions.

Output paths: If the page is sticking out of the output bin, gently try to remove it without tearing
the page. If you feel resistance, see

Removing a jammed ADF page

for instructions.

Intermediate location: If the page is sticking out of both the input tray and into the output area,
see

Removing a jammed ADF page

for instructions.

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