Error messages – Hitachi 3300MFP User Manual

Page 208

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206 16 Troubleshooting network problems

EN

Error messages

Error Code and Message Description

02
LAN ERROR- INTERNAL
LOOPBACK

During self-test, the print server detected an internal loopback test error.
The print server may be faulty. If the error persists, replace the print server.

03
LAN ERROR- EXTERNAL
LOOPBACK

The print server is incorrectly connected to your network or is defective.
Make sure your print server is correctly attached to your network. In
addition, check the cabling and connectors.

07
LAN ERROR- CONTROLLER
CHIP

Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.

08
LAN ERROR- INFINITE
DEFERRAL

There is a network congestion problem.

Note: If the print server is not connected to the network, this error cannot
occur.

09
LAN ERROR- BABBLE

Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.

0A
LAN ERROR- NOSQE

Check the network connections. If the connections are intact, run the
power-on self-test: turn the printer off, then on again. If the error persists,
replace the print server.

0C
LAN ERROR- RECEIVER
OFF

There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you cannot
find a problem with your network cabling, run the power-on self-test:
remove and re-attach the power module connector on the print server. If the
error persists, there is a problem with the print server.

0D
LAN ERROR- TRANSMITTER
OFF

There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your Ethernet network. If you cannot
find a problem with your network cabling, run the power-on self-test:
remove and re-attach the power module connector on the print server. If the
error persists, there is a problem with the print server.

0E
LAN ERROR- LOSS OF
CARRIER

Check the network connections. If the connections are intact, run the
power-on self-test: remove and re-attach the power module connector on
the print server. If the error persists, replace the print server.

10
LAN ERROR- UNDERFLOW

There may be a problem with your network cabling or the print server.
Check the cabling and connectors on your network. If you cannot find a
problem with your network cabling, run the power-on self-test: remove and
re-attach the power module connector on the print server. If the error
persists, there is a problem with the print server.

11
LAN ERROR- RETRY
FAULTS

There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.

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