Fault isolation, B.1 corrective actions to common problems, B. fault isolation – FUJITSU SPARC M4000/M5000 User Manual

Page 57: Corrective actions to common problems

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B-1

A P P E N D I X

B

Fault Isolation

This chapter describes basic fault isolation information related to installation of the
SPARC Enterprise M4000/M5000 servers from Oracle and Fujitsu. This appendix has
the following sections:

Section B.1, “Corrective Actions to Common Problems” on page B-1

Section B.2, “Using the Diagnostic Commands” on page B-2

Section B.3, “Traditional Oracle Solaris Diagnostic Commands” on page B-9

B.1

Corrective Actions to Common Problems

This section provides information on the more common installation problems and
their solutions.

Refer to the “Before Using Solaris 10” and “Checklists for Installation and Bug
Information” in the Solaris 10 Release and Installation Collection.

TABLE B-1

Common Installation Problems

Problem

Solution

No power to system

• Check to ensure that the input power source is on and that the

power connectors are secure.

• Check that the power cords are tightly fastened to both the system

power supply units and to the input power source.

• If a powered equipment rack is being use, check to ensure it is

turned on.

bootdisk

command

results in “can’t
locate boot device”

• Check to see that the PCI/PCI-X card in slot 0 is properly seated.
• Move the PCI/PCI-X card in slot 0 to another slot if possible.

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