Inter-Tel SoftPhone 8601 - Manual (Page 25)

19 Inter-Tel ® Model 8601 SoftPhone for Pocket PC User Guide
Placing Calls on Hold
You can place the call on hold at one endpoint. It can then be directly picked up at
that endpoint or it can be picked up at another endpoint using the Call Pickup
(Reverse Transfer) feature. While you are on a call, the
HOLD icon appears on the
display.
To place a call on hold: Tap
HOLD . Place another call (when the call is placed on
hold, the HOLD icon changes to RESUME ).
To return to a call that is on hold: Tap RESUME .
Muting Calls
To mute the microphone so that you can hear the other party, but they cannot
hear you (this does not put them on hold): Tap
MUTE .
To return to the call: Tap RESUME .
Placing Conference Calls
You can establish a conference call with up to three intercom and/or outside parties
(four, including you).
To place a conference call:
1. While on the first call, tap CNF . The first call is automatically put on hold.
2. Place another intercom or outside call. Then tap CNF. (If necessary, repeat this
step to place one more call on hold.)
3. Tap CNF to join all of the calls together in the conference.
During the conference call, you can do the following:
• To place the conference on hold: Tap
HOLD . This places the conference on hold
without disconnecting the parties. To return to the conference, tap RESUME .
• To drop out of the conference: Tap END and hang up. This removes your end-
point from the conference, but leaves the other parties connected.
• To add parties to the conference: Do the following:
a. Tap CNF . This leaves the conference parties connected.
b. Place a call to the party to be added to the conference.
c. Tap CNF to put yourself and the new party into the conference.
• To mute your microphone: Tap MUTE . This turns your microphone on or off
during the conference. If mute is enabled, you can hear the conferenced parties,
but they cannot hear you.